Your privacy is critically important to us. We only collect a bare minimum of data necessary to improve Care to Speak Peer Support Services. All information collected is anonymized, and no personal information is collected or shared at any time. We store this anonymized visitor and website information for only as long as we have a reason to keep it.

If you have any questions about this Privacy Policy, please contact us.

Information We Collect Automatically

This information collection occurs via the built-in analytics system of Google Analytics and Google Optimize, a website analytics service that we use to collect data from visits to

  • Log Information. Like most online service providers, we collect information that web browsers, mobile devices, and servers typically make available, such as the browser type, IP address, unique device identifiers, language preference, referring site, the date and time of access, operating system, and mobile network information. We collect log information when you visit
  • Usage Information. We collect information about your usage of our website. For example, we collect information about the actions that visitors perform on We also collect information about what happens when you use the webpage (e.g., page views, button clicks) along with information about your device (e.g., mobile screen size, name of cellular network, and mobile device manufacturer). We use this information to, for example, provide our services to you, as well as get insights on how people use our website so that we can improve our services.
  • Location Information. When you visit, we may determine the approximate location of your device from your IP address. We collect and use this information to, for example, calculate how many people visit our Services from certain geographic regions. However, note that we anonymize these data as far as possible. For instance, IP addresses are stored in the form of, that is, with the last six numbers anonymized. This prevents anyone with access to these data (including us) from reliably tracking down your exact location.
  • Information from Cookies & Other Technologies: A cookie is a string of information that a website stores on a visitor’s computer and that the visitor’s browser provides to the website each time the visitor returns. Phone tracking numbers are identifiers that help us determine the effectiveness of webpage design in increasing service engagements. Our website uses cookies and other technologies like phone tracking to help us identify and track visitors, usage, and access preferences, track and understand webpage design effectiveness, and deliver the best possible content. For more information about our use of cookies and other technologies for tracking, including how you can control the use of cookies, please see here for information on WordPress is the content management system that is based on.

How We Use Information

We use information about you as mentioned above and as follows:

  • To provide our Peer Support Services – for example, to set up and maintain our peer support services in the most useful way;
  • To further develop our Peer Support Services – for example, by adding new features that we believe our users will enjoy or will help them to use more efficiently; and
  • To monitor and analyze trends and better understand how users interact with the website, which helps us improve our Peer Support Services and make them easier to use